Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, place an order, or contact us for support. This includes your name, email address, phone number, company name, shipping address, and any messages you send us.

We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and quote requests
• Send you order confirmations and status updates
• Respond to your questions and provide customer support
• Send you marketing communications (only with your consent)
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following limited circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders.
• Legal Requirements: We may disclose information when required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All passwords are hashed using bcrypt. Payment processing is handled by certified third-party providers and we never store complete payment card details on our servers.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze how our website is used. You can instruct your browser to refuse cookies, though some parts of our website may not function correctly as a result.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict our processing of your information
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at privacy@enedril.com.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of 7 years for accounting and legal purposes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or by sending you an email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@enedril.com
• Phone: +1 (713) 555-0148
• Address: 1200 Main St, Houston, TX 77002